SERVICE TERMS
Your subscription and the work it covers.
Revy is operated by REVY FINANCIAL PTY LTD. These terms cover the selected product, billing arrangement and permission for supported energy changes.
Other household bill reviews
Broadband and mobile checks compare supported published plans against the details you enter. These are indicative plan comparisons, not confirmation of address availability or a provider offer. Insurance checks record your current premium and cover details; a personalised insurer quote is needed before a new premium can be compared. Saving a check keeps its details and result in your private account.
Optional mobile assistance is $9.95 once and broadband assistance is $19.95 once, offered only after a documented first-year saving of at least $60 or $120 respectively. These services are not charged by the review form. Any paid offer requires a separate price and acceptance before payment.
Insurance renewal records are free. Revy does not recommend, arrange or issue an insurance policy through these forms. An insurer or authorised provider must confirm cover, eligibility and price. The energy savings guarantee applies only to the eligible paid energy product.
Your free quick check
The quick check uses the usage, bill total and other information you enter to show preliminary cost and savings estimates. No payment is required. Starting a check does not create a paid subscription, confirm a retailer quote or authorise an energy application.
Choose whether to join Revy after seeing the estimates. Membership gives access to provider details for covered results and the ongoing service described below. You review and accept the selected membership price and terms before checkout. Bill facts, tariff and retailer eligibility need confirmation before a change.
Choose the product for your service
Electricity and gas cover one residential service of the selected fuel. Choosing both covers one electricity and one mains gas service at the same home, including different providers. Business electricity covers one eligible small-business electricity service at one premises. Service availability is checked before payment.
| Product | Annual subscription |
|---|---|
| Electricity | $39.95 |
| Gas | $39.95 |
| Electricity + gas | $59.95 |
| Business energy | $74.95 |
All prices are AUD and include any applicable GST. Pricing shows the monthly and three-year options. Checkout records your selected product, billing option, price, renewal terms and guarantee threshold.
Included assistance
Your subscription includes ongoing checks, one supported assisted switch per covered fuel per service year, and the first-bill check after that change. Provider energy charges and relevant setup, exit or meter fees are separate and are explained before application approval.
Provide bills and information you are entitled to share. Check the recorded details against the source bill and send new bills and notices to keep the service current.
Specific permission for each change
You review and approve the provider, plan, charges, terms and authority for the specific offer version. You confirm that you are the account holder or have authority to approve the application. Revy verifies a supported provider route before proceeding.
An approval queues the application. Provider submission, acceptance, transfer and verified charges are recorded separately. The provider may require its own checks or acceptance. No standing permission for unrelated switches is created.
Pause or withdraw before submission. After submission, withdrawal depends on the provider’s process. You continue to pay your energy retailer and any final amounts due to a previous retailer.
Savings estimates and the guarantee
Comparisons use the confirmed inputs, inspected plans, source dates and assumptions in the record. Coverage is limited to the plans actually checked. Annualised savings are forecasts; actual usage, rates and conditions can change the outcome.
The savings guarantee applies to the first completed eligible comparison. Provide initial valid bills within 30 days of purchase. If annualised savings do not exceed the point-of-sale threshold, request a full subscription refund within 30 days of that result. Monthly thresholds equal 12 monthly payments; annual and three-year prepaid thresholds equal the full accepted purchase price.
Renewal, cancellation and support
Monthly subscriptions renew monthly and annual subscriptions renew annually until you cancel future renewals. Paid access continues until the end of the current period. Three-year cover is a finite 36-month purchase with no automatic renewal.
Cancelling Revy does not disconnect electricity or gas or automatically withdraw an application already with a provider. For a billing issue, refund request or complaint, email help@revy.com.au or use account Help. Include the relevant date, product and what you would like resolved.
These terms and the savings guarantee do not limit your rights under the Australian Consumer Law.
Ask about your subscription